Privacy Policy

Welcome to Rhouelux.com ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase products from our online perfume store.

By using Rhouelux.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full name
Email address
Phone number
Billing address
Shipping address
Payment information
Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited
Time spent on pages
Referring website URLs
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver purchased products
Provide customer support
Manage your account
Send order confirmations and shipping updates
Improve our website and customer experience
Prevent fraud and unauthorized transactions
Send promotional emails and special offers (where permitted by law)

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website traffic and performance
Personalize your shopping experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Payment Information

Payments made through Rhouelux.com are processed by secure third-party payment providers. We do not store complete credit card or debit card information on our servers.

We encourage users to review the privacy policies of the payment providers they use during checkout.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

Shipping and delivery partners
Payment processing providers
Website hosting and technology service providers
Marketing and analytics service providers
Government authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

6. Email Marketing

If you subscribe to our newsletter, we may send you updates about:

New fragrance launches
Promotions and discounts
Exclusive offers
Company news

You can unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.

7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

8. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Provide customer service
Meet legal and accounting obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent for marketing communications
Request a copy of your data

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

We encourage users to review the privacy policies of any third-party sites they visit.

11. Children's Privacy

Rhouelux.com is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take reasonable steps to remove such information from our records.

12. International Users

If you access our website from outside our operating jurisdiction, your information may be transferred to and processed in countries where data protection laws may differ from those in your country.

By using our website, you consent to such transfers where permitted by law.